Yes the best way to print duplicate Kitchen tickets would to set up Kitchen printer 2 but with the same printer as Kitchen 1 and then you would have to go into each menu item on page 2 of the settings you can select “Print Item to Additional Printers” and then select the kitchen printer sending the same check twice to the printer. You would have to do this for each menu item you want two tickets sent for, there is no global setting to control this.

Contact Vanguard Systems for your POS Sales and Service
718-921-6159

In the Aldelo you can have 921600 items consisting of 36 groups, 32 top level items in each group, and then 800 sub level items under each of the 32 top level items. The only way you couldn’t have this many items is if your access database exceeded 2 GB.

Contact Vanguard Systems for your POS Sales and Service
718-921-6159

Usually that means the network is down or there is a problem with the sever computer.

The selected Aldelo database is not accessible.  The most likely reason is that the database is on another computer on the network, and the client computer cannot access that file.
Make sure all network cables are securely connected

1. Reboot station
2. Temporarily disable firewalls and retry
3. Make sure the database file and its containing folder on the server are shared with read/write permission for Everyone.
4. Make sure both computers are on the same network.  You should be able to ping the server from the client and also browse to the folder containing the database in Windows.If the database is accessible in Windows file explorer, but the Path Not Ready error still appears, we’ll need to force Aldelo to let us choose another database.

 

If the database is accessible in Windows file explorer, but the Path Not Ready error still appears, we’ll need to force Aldelo to let us choose another database.

1. Log into Windows as Maintenance or another administrator.
2. Right-click on the Aldelo for Restaurants shortcut icon on the desktop and hit Properties.
3. At the end of shortcut target, outside the quotations, add a space and the letters “nodb”.  E.g. “C:Program FilesAldeloAldelo For RestaurantsAldelo For Restaurants POSAFR38.exe” nodb
4. Click OK.  Now when you run Aldelo from that shortcut it will ask you to select a database.
5. Click “Always connect to this database” and then browse to the database on the server.
6. Do this in both the Maintenance and Point of Sale Windows user accounts.
7. After selecting the desired database in each Windows account, make sure to remove the “nodb” from the shortcut’s target so it will not prompt the user to select the database next time they launch Aldelo.